Shipping & Delivery
- Delivery Options
- SpotMarket.net procures secured delivery from USPS (United States Parcel Service), & UPS (United Parcel Service) shipping services.
- Delivery Options Depending on your needs, we offer you three delivery options;
- Express (1DAY) Delivery, Standard Delivery, and Free Shipping.
- An order will only be processed when payment is approved. Delivery period stated is an estimate only. All items are subjected to customs inspection which may delay delivery to your door for orders out of the USA. For deliveries within the USA, Free Delivery, Express Delivery and Standard Delivery are available.
- Express Delivery: Orders made by express delivery before 11:30am will be delivered on the next day after order is approved.
- Standard Delivery: Orders made by standard delivery will be delivered in two-five working days after order is approved.
- Free Delivery: Free delivery is available in USA (ONLY) free-of-charge for orders of $200 or more.
- Delivery Options Depending on your needs, we offer you three delivery options;
- Order Tracking
- Once an order is processed, a tracking number will be sent to you via email. You will then be able to track your order processing by logging in to your SpotMarket.net online account. Please contact us if you think your order is delayed or if the package is lost in the process of delivery, we will not be able to ship out replacement packages until our forwarder confirms that the package is lost. Without confirmation from our forwarder, we will not know for sure if you will get two shipments, if we ship out another one. Another delay is if there is no one to sign for the package, every package we ship usually requires a signature, if a package is returned to us because no one was available to sign for it or the address was input incorrectly at the time you enter the order, you will be charged again to ship it out a second time.
- Shipping Time
- Most orders are shipped within 1 to 5 business days from the date of the order. Your order may be delayed if your ship to address does not match with the billing address you provide to us. We verify all addresses for protection against fraud. Some orders that are shipped from fulfillment warehouses may require longer for the item to ship. We may also ship the orders with multiple items from different warehouses so it is possible you get the items on different days. Due to the many circumstances such as unable to charge your credit card or verify your address, we cannot guarantee when your order is shipped out. Also if you choose next day air service, it does not necessarily mean you will get it the next day from the order date, it means that you will get it the next day from the date we ship the order. Shipping charges will be made in the currency the order is made. All prices quoted are based on current transportation charges effective from december 2010. Future update of transportation charges may be made without prior notice.
- Return Policy
- Please inform us of any damages that may have occurred during the transportation and feel comfortable to write comments on the delivery note. All our shipments are insured. All products must be returned in good condition, including original packaging and all documentation. Charges will be applied for all missing items and breakages. SpotMarket.net will not accept items that have been physically damaged or misused. All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. Please allow 1-2 weeks for all refunds.
- Shipments that are refused without prior to our knowledge, or that are returned to us because the address was invalid, are subject to a restocking fee of 5% plus applicable shipping and handling fees.
- Shipment
- Computer Servers are shipped separately as dutiable items and non-dutiable items are sent separately for the custom clearance purpose. Hence in an order with different items, 2 shipments may arrive at different rates. By placing an order at SpotMarket.net, a customer has agreed to the terms and conditions of the sale as indicated on this web site. By placing an order at SpotMarket.net, a customer has agreed to the total dollar amount of the sale, and authorized SpotMarket.net to collect payment via the payment method the customer specified. SpotMarket.net reserves the right to make changes to this site and these terms and conditions at any time.
- Disclaimer
- SpotMarket.net attempts to be as accurate as possible in our content and pricing. However, we can not guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, SpotMarket.net shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion.
